Insurance & Safety

All the bookings and transactions through Trukky are done at the “OWNER’S RISK”. Therefore, the Consignee/Consignor are advised to cover their goods with Marine insurance policy to safeguard against possible risks.

Cargo Insurance by Trukky

As a value added service to all our customers, Trukky has partnered with renowned national insurer to provide insurance at Low rates with instant policy generation for all transactions through Trukky. Customers can now cover transit risks by taking on demand cargo insurance instantly and without any hassle.

The insurance covers against all general risks during transit and consumers can now avail instant insurance at lowest rates.

Commercial goods

Trukky offers a very competitive premium at the range of 0.02% to 0.08% and it is limited to an invoice value on maximum Rs. 25 lakhs. Consumers will have to raise an additional request to avail insurance services once the transportation service is confirmed with trukky.

In case of any claim, Trukky will assist with the process and also with required documentation for the claim process.

  1. Premium - 0.02% to 0.08%
  2. Maximum Amount - 25 Lakhs

Non-commercial

Trukky offers a very competitive premium at 2% and it is limited to a declared value of maximum Rs. 25 lakhs. In case of Household and non-commercial used items the declared has to be assumed considering depreciation and years of use.

In case of any claim, Trukky will assist with the process and also with required documentation for the claim process.

  1. Premium - 0.02% to 0.08%
  2. Maximum Amount - 25 Lakhs

Damage Policy

Trukky’s Liability

In case of damage/accident for the goods that are insured by the customer,

Trukky is only Liable for providing the customer with a damage certificate or document of Facts in order provide assistance for insurance claim.

or
The customers can also Claim Refund or compensation accordingly
  1. Full Truck Load : Up to INR 8000 or 10% of booking amount (whichever is lower)
  1. Part Load : Up to INR 3000 or 20% of booking amount (whichever is lower)

All claims are settled within 48 hours of request. To get more details for the same, click Damage Claim process

NOTE: We strongly recommend our customers to use standard packaging in order to ensure safety of goods while handling and in transit.

Terms and conditions

  1. Trukky reserves the authority to alter the insurance plan, conferred under Cargo transit Insurance protection plan.
  2. Trukky holds the authority to suspend or terminate the insurance programme at any time, for any reason at their discretion.
  3. The insurance policies are issued once all the freight related payments are settled.

NOTE: Trukky reserves the authority to amend the above mentioned terms & conditions at any point of time, without any prior intimation.

Faqs

What is Trukky’s liability in case of damage/theft or accident?

The maximum liability of the Company towards the user for damage/theft/accident will be upto Rs.8000/- for full load and upto Rs.3000/- for part load. All claims are settled within 48 hours of request.

Is there any insurance cover when booking through Trukky?

Yes, we provide insurance cover as an additional value added service. You can get the required assistance through our professionals.

Will my consignment be safe?

Yes, your consignment is completely safe with our dedicated co-workers. We have a network of registered vendors who ensure safe and timely delivery of the consignments.