Our payment process is designed to ensure quick and hassle-free payments online. All the bookings are followed by
either of the below given payment procedures accordingly.

Payment Milestone

Full Truck Load

Full Truck Load Freight Rate below 60000

  • 100 % payment to be done after Loading.
  • Online payment after completion of loading.

Full Truck Load Freight Rate Above 60000

  • 90% of the freight rate to be paid after loading.
  • Balance 10% to be Paid once the Truck reaches the destination point, before unloading.


  • 100 % to be paid after the consignment is picked up and consignment details are verified.
  • Payments to be made online after pick up.

How to Pay


Login to your Trukky Dashboard through or OTP (one-time password sent on your registered mobile number.)


Click on "Payment Tab" and pay online using your debit card, credit card or through net banking


Get transaction notifications through SMS and email

Refund Process

The refund against cancellations or modifications will be processed immediately after customer raises a request. All refunds are settled within 48 Hrs after the cancellation or Modification request.

For all Refund related queries, write us at or get in touch at 7227872278


How can I pay?

The payments could be made online through web or app using one of our secured payment methods [debit card, credit card, trukky wallet, NEFT, IMPS]

What are the payment policies, is there any credit offered?

You are required to pay 100% after pickup/loading. [FTL-80% after loading and 20% before unloading for bookings above 50,000]

Why do i need to pay in advance?

This advance payment plan has been raised for customer benefit as it ensures hassle-free transactions.

Are my card details safe?

Yes, the card details here are completely secured as all those are encrypted.