Payment

Our payment process is designed to ensure quick and hassle-free payments online. All the bookings are followed by
either of the below given payment procedures accordingly.

Payment Milestone

Full Truck Load

Full Truck Load Freight Rate below 50000

  • 100 % payment to be done after Loading.
  • Online payment after completion of loading.

Full Truck Load Freight Rate Above 50000

  • 80% of the freight rate to be paid after loading.
  • Balance 20% to be Paid once the Truck reaches the destination point, before unloading.

Partload

  • 100 % to be paid after the consignment is picked up and consignment details are verified.
  • Payments to be made online after pick up.










How to Pay

1

Login to your Trukky Dashboard through or OTP (one-time password sent on your registered mobile number.)

2

Click on "Payment Tab" and pay online using your debit card, credit card or through net banking

3

Get transaction notifications through SMS and email

Refund Process

The refund against cancellations or modifications will be processed immediately after customer raises a request. All refunds are settled within 48 Hrs after the cancellation or Modification request.

For all Refund related queries, write us at info@trukky.com or get in touch at 7227872278

Faqs

How can I pay?

The payments could be made online through web or app using one of our secured payment methods [debit card, credit card, trukky wallet, NEFT, IMPS]

What are the payment policies, is there any credit offered?

You are required to pay 100% after pickup/loading. [FTL-80% after loading and 20% before unloading for bookings above 50,000]

Why do i need to pay in advance?

This advance payment plan has been raised for customer benefit as it ensures hassle-free transactions.

Are my card details safe?

Yes, the card details here are completely secured as all those are encrypted.